01AGENTIC AI · FORD
Agentic Pipelines for Real-Time Claims Intelligence
Helped pioneer real-time claims data processing and bring the architecture to production alongside a colleague. Built production pipelines that orchestrate multi-agent AI workflows and machine-learning models using enriched warranty data. The system continuously classifies claims, surfaces likely causes, and groups related issues into intelligent problem objects, clear groupings of similar claims. This gives Ford’s global plant teams timely, organized insight into issues across vehicles, parts, and vehicle functions.
40M+ claimsprocessed daily with continuously updated insights
02PREDICTIVE FORECASTING · FORD
Improving Warranty Reserve Allocation with Claim Cost Forecasts
Modularized production forecasting pipelines to predict warranty claim costs at four levels: vehicle line, model year, part, and vehicle function. The results flow into a dashboard that supports monthly warranty reserve adjustments and annual planning.
Claim cost forecasts at 4 levelsvehicle line · model year · part · function
03SERVERLESS DATA ENGINEERING · FORD
Scaling Prediction Pipelines with Serverless Processing
Redesigned data pipelines to split serial workloads into smaller, parallel serverless jobs. Each job scales its computing resources to the task, reducing idle capacity and unnecessary processing while supporting more prediction workloads.
80% lower cloud spendserverless resources scaled to each workload
04OPTIMIZATION · BBVA
Optimizing Interest-Rate Discounts to Grow Payroll Lending
Designed and analyzed discount experiments and models to estimate each customer’s likelihood of taking a loan at different interest-rate discounts. Used genetic algorithms to find models with strong predictive performance while making discount size an influential factor in customer decisions. Then used linear programming to select discount levels that increased loan placement while preserving the campaign’s margin.
+42% monthly loan allocation+$150M in incremental monthly placements
05CREDIT RISK · BBVA
Expanding Credit Access Through Predictive Risk Models
Led model delivery from feature development through production validation. Developed features capturing customer behavior, transaction activity, and product usage, then applied model scores and risk thresholds to identify lower-risk customers for monthly card offers. Customers selected by the models had a default rate one-third that of the overall portfolio, and their card contracts accounted for 10% of annual sales. Validated the code, coordinated testing, adapted the models to BBVA’s platform, and worked with Data Engineers during parallel production runs and migration validation.
10% of annual card salescustomers selected with one-third the portfolio default rate
06DATA GOVERNANCE · CITI
From Manual EUCs to Governed Data Workflows
Coordinated the remediation of more than 10 end-user computing (EUC) processes across business teams, including workflows supporting regulatory reporting. Replaced selected Excel, Visual Basic, manual-reporting, and unoptimized Python workflows with standardized Python and SQL solutions. Designed and built replacements directly while guiding users through remediation of other workflows. Added failure monitoring, data validation, access controls, approval steps, and documentation to move these workflows into secure, monitored enterprise operations.
10+ EUCs remediatedmonitored, standardized workflows across business teams