AI ENGINEER · DATA SCIENTIST

Rodolfo Robles

AI Engineer · Data Scientist · Data Engineer

I started in actuarial and payroll roles, moved through reinsurance and banking, and now build AI and data platforms at Ford. My work brings machine learning, data engineering, cloud, and optimization together. I enjoy using data and AI to make complex systems easier to understand and decisions easier to make.

Born in Mexico City · 1997Open to international opportunities

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Career

My Career So Far

Feb 2025 – Present

AI Cloud Engineer

Ford Motor Company

Global Data Insights & Analytics

Role highlights
  • Built LLM-powered multi-agent workflows for claims classification and root-cause analysis.
  • Enabled real-time warranty insights, cutting latency from 24 hours to seconds on a platform processing 40M+ claims daily.
  • Advanced predictive data platform capabilities across 100+ vehicle lines and four regions.
  • Reduced cloud spend by 80% and tripled prediction throughput.
Dec 2022 – Feb 2025

Data Scientist Associate

BBVA

Credit Intelligence & Decision Science

Role highlights
  • Increased monthly payroll-loan placement by 42%, generating $150M in incremental monthly placement.
  • Deployed credit-risk models that contributed to 10% of annual credit card sales.
  • Applied genetic algorithms and linear programming to pricing and allocation.
  • Built credit-default models to strengthen lending decisions.
  • Developed reusable Python data science and ETL tools to scale analytical workflows.
  • Led model production validation with Data Engineers, adapting models to BBVA’s platform and monthly workflows.
Jul 2021 – Dec 2022

Senior Data Engineering Analyst

Citi

Data Engineering

Role highlights
  • Reengineered 10+ data projects to strengthen production data quality and automation.
  • Scaled automated workflows across more than five departments.
  • Led Python training for BI, regulatory reporting, and predictive modeling teams.
Dec 2020 – Jul 2021

Reinsurance Executive

SUMMA Intermediario de Reaseguro

Insurance Claims Intelligence

Role highlights
  • Streamlined monthly claims processing, cutting delivery cycles from days to hours.
  • Digitized premium and claims workflows to improve processing consistency and operational control.
  • Created interactive dashboards to monitor reinsurance contracts.
Nov 2019 – Apr 2020

Social Service

Tax Administration Service (SAT)

Community Outreach

Role highlights
  • Registered, managed, and analyzed tax credit information.
  • Supported accurate tracking and review of tax credit records.
Jul 2017 – May 2018

Payroll Assistant

ON Partners

Payroll Operations

Role highlights
  • Managed payroll records for more than 3,000 employees.
  • Built an automated Excel and VBA report to monitor employee schedules and locations.
  • Helped teammates work faster by sharing advanced Word and Excel techniques.
Achievements

A few results I helped deliver.

REAL-TIME AI · FORD

Pioneering Real-Time Claims Processing

40M+ claims per daycontinuously updated warranty insights

Co-developed and brought Ford’s real-time claims data architecture to production, enabling continuously updated warranty insights.

PREDICTIVE FORECASTING · FORD

Expanding Warranty Forecast Granularity

Claim cost predictions at 4 levelsvehicle line · model year · part · function

Expanded warranty claim cost predictions across vehicle lines, model years, parts, and vehicle functions.

CLOUD EFFICIENCY · FORD

Cloud Savings at Scale

80% lower cloud spendserverless jobs that scale to each task

Reengineered data pipelines into serverless jobs that automatically scale computing resources to each task.

LOAN GROWTH · BBVA

Scaling Payroll Lending

+$150M in monthly placement+42% monthly payroll-loan placement

Increased monthly payroll-loan placement by 42% through data-driven interest-rate discount optimization.

CREDIT MODELS · BBVA

Growing Card Sales with Low-Risk Customer Models

10% of annual card salescustomers selected with one-third the portfolio default rate

Customers selected by the models had a default rate one-third that of the overall portfolio, and their card contracts accounted for 10% of annual sales.

DATA GOVERNANCE · CITI

Modernizing Manual Workflows for Greater Control

10+ manual workflows remediatedacross business teams

Remediated more than 10 end-user computing (EUC) processes, including Excel workbooks, Visual Basic tools, manual reports, and Python scripts. Added failure monitoring, data validation, access controls, approvals, and documentation to bring these workflows under greater control.

Projects

Engineering Intelligence at Scale

01AGENTIC AI · FORD

Agentic Pipelines for Real-Time Claims Intelligence

Helped pioneer real-time claims data processing and bring the architecture to production alongside a colleague. Built production pipelines that orchestrate multi-agent AI workflows and machine-learning models using enriched warranty data. The system continuously classifies claims, surfaces likely causes, and groups related issues into intelligent problem objects, clear groupings of similar claims. This gives Ford’s global plant teams timely, organized insight into issues across vehicles, parts, and vehicle functions.

40M+ claimsprocessed daily with continuously updated insights
  • Agentic AI
  • Multi-agent systems
  • Real-time pipelines
  • Claims intelligence
02PREDICTIVE FORECASTING · FORD

Improving Warranty Reserve Allocation with Claim Cost Forecasts

Modularized production forecasting pipelines to predict warranty claim costs at four levels: vehicle line, model year, part, and vehicle function. The results flow into a dashboard that supports monthly warranty reserve adjustments and annual planning.

Claim cost forecasts at 4 levelsvehicle line · model year · part · function
  • Claim cost forecasting
  • Warranty reserves
  • Data pipelines
  • Forecasting
03SERVERLESS DATA ENGINEERING · FORD

Scaling Prediction Pipelines with Serverless Processing

Redesigned data pipelines to split serial workloads into smaller, parallel serverless jobs. Each job scales its computing resources to the task, reducing idle capacity and unnecessary processing while supporting more prediction workloads.

80% lower cloud spendserverless resources scaled to each workload
  • Serverless
  • Parallel processing
  • Cloud efficiency
  • Data pipelines
04OPTIMIZATION · BBVA

Optimizing Interest-Rate Discounts to Grow Payroll Lending

Designed and analyzed discount experiments and models to estimate each customer’s likelihood of taking a loan at different interest-rate discounts. Used genetic algorithms to find models with strong predictive performance while making discount size an influential factor in customer decisions. Then used linear programming to select discount levels that increased loan placement while preserving the campaign’s margin.

+42% monthly loan allocation+$150M in incremental monthly placements
  • Genetic algorithms
  • Price sensitivity
  • Linear programming
  • Loan allocation
05CREDIT RISK · BBVA

Expanding Credit Access Through Predictive Risk Models

Led model delivery from feature development through production validation. Developed features capturing customer behavior, transaction activity, and product usage, then applied model scores and risk thresholds to identify lower-risk customers for monthly card offers. Customers selected by the models had a default rate one-third that of the overall portfolio, and their card contracts accounted for 10% of annual sales. Validated the code, coordinated testing, adapted the models to BBVA’s platform, and worked with Data Engineers during parallel production runs and migration validation.

10% of annual card salescustomers selected with one-third the portfolio default rate
  • Credit risk
  • Feature engineering
  • Model deployment
  • Customer targeting
06DATA GOVERNANCE · CITI

From Manual EUCs to Governed Data Workflows

Coordinated the remediation of more than 10 end-user computing (EUC) processes across business teams, including workflows supporting regulatory reporting. Replaced selected Excel, Visual Basic, manual-reporting, and unoptimized Python workflows with standardized Python and SQL solutions. Designed and built replacements directly while guiding users through remediation of other workflows. Added failure monitoring, data validation, access controls, approval steps, and documentation to move these workflows into secure, monitored enterprise operations.

10+ EUCs remediatedmonitored, standardized workflows across business teams
  • Python
  • SQL
  • Workflow Automation
  • Data Governance
Expertise

My AI and Data Toolkit

Data Engineering & Pipelines
  • Python
  • SQL
  • Spark / PySpark
  • Apache Beam
  • Airflow
  • dbt
  • ETL / ELT
  • NumPy
  • Pandas
Cloud Platforms & GCP
  • GCP
  • BigQuery
  • Dataflow
  • Dataproc
  • Cloud Storage
  • Cloud Functions
  • Cloud Scheduler
  • AWS Lambda
  • API Gateway
  • S3
  • DynamoDB
AI & Intelligent Systems
  • Machine learning
  • LLMs
  • Multi-agent systems
  • NLP
  • TensorFlow
  • Keras
  • Scikit-learn
Optimization & Decision Science
  • Genetic algorithms
  • Linear programming
  • Loan allocation
  • Pricing optimization
  • Forecasting
  • Credit-risk modeling
DevOps & Delivery
  • Terraform
  • Git
  • GitHub Actions
  • CI/CD
  • Cloud Build
  • UNIX
Analytics & Reporting
  • Looker
  • Power BI
  • Matplotlib
  • VBA
  • JavaScript
  • R
Where I Put It to Work
  • Real-time claims intelligence
  • Predictive platforms
  • Credit risk
  • Payroll-loan allocation
  • Data modernization
  • Workflow automation
How I Work with Teams
  • Technical leadership
  • Cross-functional collaboration
  • Mentoring & training
  • Stakeholder communication
  • Project coordination
Education

Academic

UNAM · DIPLOMA

Investment Projects

Diploma program · Aug 2021 – Mar 2022

UNAM · DEGREE

Bachelor of Science in Actuarial Science

Statistics, probability, and financial risk.

IBM · CERTIFICATE

Data Science

IBM-certified in Data Science.

ENGLISH · IELTS

English Proficiency

Overall band score · 7.5

Let’s Connect!

Have a data or AI challenge in mind? I’d be glad to hear about it.